Bagilive Terms & Conditions — Full Version in Bengali

General Terms & Scope of Application

These Terms & Conditions bagilive Applies to the platform (bagilive.biz) and all associated mobile applications and digital services. These terms take effect the moment any individual visits the bagilive website, creates an account, or begins using any service on the platform — and by doing so, the user is considered to have automatically agreed to these terms.

bagilive An online Sports Betting and gaming platform for users in Bangladesh. We believe transparency and clear communication are the foundation of lasting trust — which is why all our terms are written in Bengali so everyone can easily understand them.

• Bagilive reserves the right to modify these Terms and Conditions at any time.
• You will be notified of any changes via your registered email or SMS.
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
• These Terms and Conditions are available in both Bengali and English; however, the Bengali version shall prevail in the event of any dispute.

Account Registration & Eligibility Requirements

bagiliveThe following eligibility criteria must be met to open an account. These requirements ensure that the platform reaches the right users and that no one is put at risk.

• You must be at least 18 years old to open an account — no exceptions.
• Each person may only register one account. If two accounts are found to belong to the same person, both will be terminated.
• All information provided at the time of registration must be completely accurate and truthful.
• A copy of your National ID or passport may be requested at any time for verification purposes.
• If an account is opened with false information and this is later discovered, the account and all associated balances will be permanently forfeited.
• Your password and login credentials are strictly personal and should never be shared with anyone.

Deposit, Withdrawal & Financial Transaction Policy

bagiliveWe uphold the highest level of transparency for all financial transactions on the platform. Every transaction is conducted through secure and verifiable methods.

• Accepted deposit methods: bKash, Nagad, Rocket, and direct bank transfer.
• Deposits from third-party bank accounts or mobile numbers are not permitted.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 1–3 business days.
• Identity verification (KYC) may be required before a withdrawal can be processed.
• For suspicious transactions, bagilive reserves the right to place payments on hold until the investigation is complete.

Your balance is usually updated instantly after a deposit. However, network delays may occasionally cause a wait of 15–30 minutes. If the issue persists after that, please contact our support team right away.

Betting Rules & Result Determination

bagiliveBetting on - is governed by specific rules that apply equally to all members. These rules ensure that every bet is settled fairly and transparently.

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If a bet is cancelled before the event begins, a full refund will be issued.
• If incorrect odds are displayed due to a technical error, bagilive reserves the right to void bets placed at those odds.
• In live betting, any delay in placing a decision may allow events occurring during that time to affect the outcome of your bet.
• In the event a match is abandoned or postponed, bets will be settled in accordance with bagilive's specific policy.
• Bets exceeding the account limit on a single event are not permitted.

All event results are sourced from internationally recognised data providers. Any disputed result will be addressed within a maximum of 48 hours.

Bonuses, Promotions & Wagering Conditions

bagilive Various bonuses and promotions are offered regularly. However, each offer comes with its own terms, and failure to comply may result in the bonus being forfeited.

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• The wagering requirement for each bonus (the number of times you must wager before withdrawing) will be specified in the offer details.
• Winnings from bets placed with bonus balance are subject to wagering requirements before withdrawal.
• Claiming the same bonus across multiple accounts will be treated as fraud.
• Bagilive reserves the right to modify or cancel any promotion at any time.
• To qualify for the referral bonus, the referred person must complete verification and make a minimum deposit.

Prohibited Activities & Fraud Prevention

bagilive We are committed to maintaining a fair and secure platform. The following activities are strictly prohibited and may result in legal action.

• Operating multiple accounts under a single identity.
• Placing bets using bots, scripts, or automated software.
• Exploiting system vulnerabilities or technical glitches.
• Using the platform to launder money or conceal the source of illegal funds.
• Attempting to gain unauthorized access to another member's account.
• Using bagilive's brand identity to deceive or defraud others.

If any suspicious activity is detected, bagilive will immediately suspend the account and launch an investigation. If the account holder is found to be at fault, all balances will be forfeited and law enforcement authorities will be notified if necessary.

Account Closure, Suspension & Reactivation Policy

In certain circumstances bagilive Accounts may be suspended or permanently closed. Such decisions are always made for specific reasons.

• If a breach of the Terms is found, the account will be suspended immediately.
• Accounts inactive for an extended period (over 12 months) may be subject to a maintenance fee.
• If you'd like to close your account yourself, please contact the support team. Make sure to withdraw your balance before closing.
• Once Self-exclusion is activated, the account cannot be reactivated before the designated period ends.
• To inquire about the reason for an account suspension, please write to support@bagilive.biz.

Responsible Gaming Policy

bagilive We believe gaming should be a source of enjoyment, not stress. That's why we help our members build healthy and responsible gaming habits.

• You can set daily, weekly, or monthly betting limits at your convenience.
• Use the self-exclusion feature to take a temporary or long-term break from the platform.
• Our support team can provide information on professional help for problem gambling.
• To prevent minors from accessing the platform, parents are advised to enable parental controls on their devices.

For more details, visit our Responsible Gaming page.

Privacy & Personal Data Protection

bagilive Protecting your personal information is our top priority. Data collected at registration is used solely to improve platform services and meet legal obligations.

• Your personal information will never be sold to third parties.
• Information may be shared with authorities to meet legal obligations.
• All data is secured with 256-bit SSL encryption.
• To read our full privacy policy, visit our Privacy Policy page.

Limitation of Liability & Legal Jurisdiction

bagilive Platform services are provided "as is." bagilive will not be held liable under the following circumstances:

• If a bet is missed or a transaction is left incomplete due to an internet outage.
• Any loss resulting from issues with the user's device or network connection.
• Disruption of third-party services (payment gateways).
• When a service is temporarily unavailable due to an unexpected technical failure.

These Terms and Conditions are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through negotiation.

Policy on Changes & Updates to Terms

bagilive The Terms and Conditions may be updated in part or in full at any time. Registered users will be notified via email or SMS, and the "Last Updated" date at the top of the page will reflect the change.

• For significant changes, at least 7 days' notice will be given in advance.
• Minor edits (spelling, formatting) may be made without prior notice.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.

Contact & Support

If you have any questions or concerns about these Terms and Conditions, our support team is always ready to help.

• Email: support@bagilive.biz
• Live Chat: Available via the chat icon at the bottom right after logging in to the platform.
• Support Hours: 7 days a week, 24 hours a day.